Leading Prevention Conversations
A plain-language guide for managers and leaders on noticing, naming and responding to disrespect, incivility and harm at work. It explains why small behaviours matter, then offers practical tools: active bystander responses for the moment, a structured framework for planned conversations, and trauma-informed steps for receiving a disclosure. It also covers handling pushback, looking after yourself and knowing when to refer.
Leading Prevention Conversations
A plain-language guide for managers and leaders on noticing, naming and responding to disrespect, incivility and harm at work. It explains why small behaviours matter, then offers practical tools: active bystander responses for the moment, a structured framework for planned conversations, and trauma-informed steps for receiving a disclosure. It also covers handling pushback, looking after yourself and knowing when to refer.